CityQuest FAQs
CityQuest FAQs
We know you might have some questions, and we’re here to help. Below you’ll find answers to some of the most common enquiries we receive. Whether you’re looking for quick troubleshooting tips, details about our services, or guidance on getting started, this page is designed to give you the information you need—fast. If you don’t see your question here, feel free to contact us and our team will be happy to assist you.
CityQuest FAQs
No! Little legs can get tired and always useful to have a quick pit stop to freshen back up again, but they aren’t mandatory. There are no clues inside any building, so if you’re able to keep going, keep going!
No! Once you receive your Quest Pack, you’re good to go! Just get your team assembled, head to the starting point and Quest away!
Due to the historic nature of the locations and clues it is not always possible to guarantee accessibility for all. At CityQuest we strive for inclusivity for all, and where feasible offer alternative routes between clues.
Our Quests don’t have an expiry date – we use permanent historic landmarks to make the clues which could have been present for centuries!
There may be access issues at some locations due to isolated incidents in each city or if other events are taking place. If you are unsure, please contact us a week before you Quest to check!
We endeavour a next-day dispatch using Royal Mail first class service. You should receive your Quest within 3-4 working days.
The Quests are designed to be interactive for all players, and each pack has several components to keep idle hands busy. If your group is larger than 6 Questers then we recommend a second pack to ensure that no one gets left out. Or you could split into two groups and race each other!
The rear of your Quest pack contains both additional clues and the answer if you really struggle. The map and directions offer you clear guidance between clues – if you get really stuck trace back to a previous clue and try again!